Terms of service

Terms & Conditions – Top Drone

1. Copyright & Intellectual Property

All content on this website — including text, images, videos, layout, and code — is protected by copyright © Top Drone. All rights reserved.

No part of this site may be reproduced, copied, or distributed without prior written consent, except for private, non-commercial use.

“Top Drone”, its logo, and brand colours are trademarks of Top Drone.

2. Copyright Ownership of Captured Media

Unless explicitly agreed in writing before filming:

  • All video footage, photographs, and related media captured by Top Drone remain the intellectual property of Top Drone.

  • We reserve the right to use captured media for marketing, portfolio display, advertising, social media, and future commercial use.

  • If a client requires full copyright ownership, this must be agreed in writing before filming. A copyright transfer fee will apply.

Under the Irish Copyright and Related Rights Act 2000, copyright cannot be transferred without a written agreement.

3. GDPR & Personal Data Protection

Top Drone complies fully with the General Data Protection Regulation (GDPR) and all Irish/EU data privacy laws.

We collect only the personal information required for project delivery, communication, planning, and regulatory compliance.

You have the right to:

  • Request access to your data

  • Request correction or deletion

  • Ask how your data is stored or used

Contact: [email protected]

We will never sell or misuse client data.

4. Weather, Wildlife & Airspace Limitations

For safety and legal compliance, Top Drone does not fly when conditions pose a risk to people, property, or aircraft.

4.1 Weather Restrictions

We do not fly in:

  • High winds beyond aircraft safety limits

  • Rain, drizzle, heavy mist, or low-visibility conditions

  • Snow, ice, frost, or extreme temperatures

If unsafe weather is present, flights will be postponed or rescheduled.

4.2 Wildlife Restrictions

We do not operate:

  • Around aggressive birds (e.g., seagulls)

  • Near nesting grounds or protected wildlife

  • In areas where disturbance to wildlife may occur

The pilot will always prioritise wildlife protection.

4.3 Protected & Restricted Areas

We cannot fly:

  • In restricted or controlled airspace without approval

  • Over crowds or gatherings

  • In National Parks or protected zones without permits

  • Near airports, emergency scenes, or high-security facilities

Permissions are requested when possible, but approval is not guaranteed.

5. Liability for Loss or Damage

Top Drone is not liable for:

  • Loss or damage to prints or digital media once dispatched

  • Courier or postal issues

  • Delays caused by weather, permissions, or regulatory restrictions

  • Any indirect or consequential financial loss

All aerial work is covered by public liability insurance.

6. Delivery Address

You are responsible for providing a correct delivery address.
We cannot accept liability for lost or damaged items caused by incorrect address details or missed deliveries.

7. Product Finish & Longevity

Colour and print quality may vary due to:

  • Differences between screens and print

  • Exposure to heat, humidity, and sunlight

  • Environmental conditions beyond our control

No guarantee of product lifespan can be given.

8. Cancellations

8.1 Filming & Photography Services

Cancellations must be made at least 5 days before the scheduled date.
Cancellations within 3 days may incur a fee.

Weather postponements are free for jobs under 161km (one way). For jobs 161+ km or requiring overnight stays, a non-refundable deposit (minimum 30%) is required to cover travel and lost opportunity. If postponed due to weather, the deposit is retained, and the balance is due on the rescheduled date.

All payments made for permits, applications, or travel expenses are non-refundable.

8.2 Print Orders

Custom prints cannot be cancelled after production begins.
Returns are accepted only where required by EU distance selling laws.

9. Discounts & Promotions

Discount codes and promotions:

  • Are offered at our discretion

  • May be withdrawn at any time

  • Cannot be applied after an order is placed

  • Apply only to online purchases unless stated otherwise

10. Use of Website

By using this website, you agree to these Terms & Conditions.

Top Drone is not liable for:

  • Website downtime

  • Inaccurate or out-of-date content

  • Malware or viruses

  • Issues arising from third-party links

Cookies may be used to improve site functionality. You may disable them, but some features may not work as intended.

The laws of Ireland apply, and disputes fall under Irish court jurisdiction.

11. Safety & Operational Control

Top Drone follows strict safety procedures. The pilot in command has full authority over all flight operations.

11.1 Situations Where We Will NOT Fly

We will not fly if:

  • Weather conditions pose a safety risk

  • Wildlife is aggressive or endangered

  • Airspace permissions are not granted

  • The environment is unsafe for the equipment or crew

11.2 Protection of Crew Safety 

Top Drone will immediately stop operations and may cancel a project entirely if:

  • The pilot or crew experiences verbal abuse, intimidation, or harassment

  • There is any physical threat, aggression, or hostile behaviour

  • The location is deemed unsafe, unstable, or poses a security risk

  • Members of the public interfere with operations

In such cases:

  • The client may be charged a call-out fee

  • No refund will be provided for work already performed

  • Safety will always override project deadlines or expectations

11.3 Final Authority

The pilot’s judgment is final.
If Top Drone deems any operation unsafe, illegal, or non-compliant, it will not proceed.